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Akuvox - Register Smartplus App Account
Akuvox - Register Smartplus App Account

This article, will guide you on how to register a user on their app.

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Written by Engineering
Updated over a week ago

Users

Users cannot create SmartPlus App accounts themselves. They need to contact their installers or property managers and provide the following information.

  • Username

  • Email address

  • Mobile phone number if they want to log into the App via SMS

  • Apartment number if it is a community project

After installers or property managers register the account, they will receive a login email.

Installers

On Single-tenant View

  1. Log into the cloud platform with an installer account.

  2. On User section, click New and enter the information provided by the user.

installer云平台user界面2.png

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  1. Click Submit and the login email will be sent to the user.

On Community View

  1. Log into the cloud platform with an installer account.

  2. Click

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    of the desired community.

云社区1.png

  1. Click the desired building and then New. Select the floor number and enter the apartment number provided by the user.

building1.png

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  1. Click Add Resident and enter the information provided by the user.

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  1. Click Submit and the login email will be sent to the user.

Property Managers

  1. Log into the cloud platform with a property manager account.

  2. On Resident section, click New to add a resident.

PM resident1.png

3. Enter the information provided by the user.

PM resident add.png

Note

  • The buildings and apartments should be created by the installer before the property manager can select them.

  1. Click Next and then Submit. The login email will be sent to the user.

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