Users
Users cannot create SmartPlus App accounts themselves. They need to contact their installers or property managers and provide the following information.
Username
Email address
Mobile phone number if they want to log into the App via SMS
Apartment number if it is a community project
After installers or property managers register the account, they will receive a login email.
Installers
On Single-tenant View
Log into the cloud platform with an installer account.
On User section, click New and enter the information provided by the user.
Click Submit and the login email will be sent to the user.
On Community View
Log into the cloud platform with an installer account.
Click
of the desired community.
Click the desired building and then New. Select the floor number and enter the apartment number provided by the user.
Click Add Resident and enter the information provided by the user.
Click Submit and the login email will be sent to the user.
Property Managers
Log into the cloud platform with a property manager account.
On Resident section, click New to add a resident.
3. Enter the information provided by the user.
Note
The buildings and apartments should be created by the installer before the property manager can select them.
Click Next and then Submit. The login email will be sent to the user.